How HeatWave Mechanical recovered $11,200 in 60 days with LocalFlow.

Owner Marcus T. was spending his Saturday mornings texting back the people who’d called during the week. When Phoenix hit 110° in July, the volume doubled — and there was no way to keep up. He estimated $8,400 a month in booked jobs were slipping through to voicemail and never coming back.

Marcus forwarded HeatWave’s existing business line to LocalFlow and kept the same number on every truck and truck magnet. The AI voice answered 24/7 with a real conversation, sent an instant SMS to every caller with the booking link, and logged every reply into the CRM so the office always knew who was waiting.

In the first 60 days, LocalFlow recovered 18 booked jobs — including one Saturday where two AC replacements worth $3,400 came in while the office was closed. The Saturday-morning text-back queue went from two hours to zero.